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Privacy Policy

    Privacy Policy


    This Privacy Policy explains how D&S Roe Ltd. ("we", "our", "us") collects, uses, and protects personal data provided by users when they interact with our website or submit information to us.-

    1. Who We Are

    D&S Roe Ltd. is a wholesale supplier of automotive parts and accessories, based in Ireland. We operate the website https://dsroeltd.com and related platforms to facilitate B2B transactions and customer onboarding.

    Data Controller: D&S Roe Ltd.
    Email: admin@dsroeltd.com
    Postal Address: Unit 15, Ballymount Cross Industrial Estate, Dublin 24, Ireland, D24 HX63

    2. What Data We Collect

    We may collect and process the following types of personal data:
    • Full name
    • Company name
    • Email Address
    • Phone Number
    • Delivery and billing addresses
    • IP address and browser metadata
    • Submitted form data (e.g. callback requests)
    We do not knowingly collect any sensitive personal data.

    3. How We Use Your Data

    We use your personal data for the following purposes:
    • To process trade account applications and manage customer relationships
    • To respond to inquiries and provide customer support
    • To fulfil and manage product orders
    • To send service-related and marketing communications (only with consent)
    • To improve our website and services
    • To comply with legal obligations (e.g. record-keeping, invoicing)

    4. Legal Basis for Processing

    We process your personal data under one or more of the following legal bases:
    • Contractual necessity: to process orders or account applications
    • Consent: for optional marketing communications
    • Legal obligation: compliance with accounting, tax or regulatory requirements
    • Legitimate interests: for internal administrative purposes and service improvements

    5. Sharing of Data

    We do not sell your personal data. However, we may share it with:
    • Our staff and internal departments
    • Service providers (e.g. website hosting, email marketing platforms, ERP providers like Aphix)
    • Regulatory authorities, if required by law
    All third parties are obligated to handle your data securely and in accordance with applicable data protection laws.

    6. Data Retention

    We retain your personal data only for as long as necessary:
    • Account and order-related data: up to 6 years for accounting and compliance
    • Marketing data: until you withdraw consent or unsubscribe
    • Trade application data: for the duration of our relationship or until deletion is requested

    7. Your Rights

    Under GDPR, you have the following rights:
    • To access your personal data
    • To rectify inaccurate data
    • To request deletion ("right to be forgotten")
    • To restrict or object to certain types of processing
    • To data portability
    • To withdraw consent at any time (for marketing)
    • To lodge a complaint with the Data Protection Commission (Ireland)

    8. Contact Us

    For any questions or requests regarding your personal data, please contact:
    Email: admin@dsroeltd.com
    Subject Line: Data Privacy Request

    9. Cookies and Tracking

    We use cookies and similar technologies to enhance website functionality and analyse usage. Full details are available in our separate Cookie Policy: https://dsroeltd.com/store_information/cookie-policy.html
    D&S Roe Ltd. reserves the right to update this Privacy Policy at any time. We encourage users to review this page periodically for any changes.